Purchase Terms

Currently available for purchase through 7-11 convenience store shipping: 7-11

The website is still being designed. For other purchase inquiries, please join our official LINE account @swlove99.


Shipping Policy
  • Processing Time: Orders are shipped within approximately 1–3 business days (excluding holidays).
  • Shipping Method: 7-11 convenience store delivery, approximately 2–3 days.
  • Shipping Area: Taiwan main island only.
  • Free Shipping: Orders over NT$1,000 enjoy free shipping.

Return & Exchange Policy
  • If the product is defective, damaged, or incorrect, please take a photo within 3 days of receipt and contact us via LINE customer service.
  • Products must be returned in complete original packaging with all contents. Opened or used items are not eligible for return.
  • Returns due to personal reasons (e.g., size issues, change of mind) require the customer to cover return shipping costs. Please contact customer service first.

Customer Service
  • Customer service hours: primarily evenings.
  • If you have any questions, please leave a message and we will reply in order.
  • Official LINE account: @swlove99